Privacy Policy
Effective Date: September 22, 2026
Rooted Serenity Therapy and Coaching (“Rooted Serenity,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through www.rootedserenitywellness.com (the “Website”).
Information We Collect
We may collect:
- Information you voluntarily provide, such as your name, email address, telephone number, and information submitted through contact, scheduling, registration, or payment forms.
- Technical information collected automatically, such as your IP address, browser type, device information, pages visited, and referring website.
- Cookies and similar technologies used to operate the Website, remember preferences, understand Website use, and improve our services.
Please do not submit sensitive health or emergency information through general Website forms, email, or social media.
How We Use Information
We may use information to:
- Respond to inquiries and provide requested information;
- Schedule and administer therapy, coaching, membership, or corporate wellness services;
- Process payments and manage accounts;
- Send service-related or promotional communications, where permitted by law;
- Maintain, secure, and improve the Website; and
- Comply with legal and professional obligations.
How We Share Information
We may share information with service providers that help us operate the Website and business, including website hosting, scheduling, payment processing, email, analytics, and client-management providers. These providers may access information only as necessary to perform their services.
We may also disclose information when required by law, to protect safety or legal rights, or in connection with a business transfer. We do not sell personal information for money.
Therapy Records and HIPAA
This Website Privacy Policy does not replace our Notice of Privacy Practices. Information created or maintained as part of therapy services may be protected by HIPAA and California law and is governed by that separate notice. Coaching services are not mental health treatment and may not receive the same legal protections as therapy records.
Cookies and Privacy Choices
You may limit cookies through your browser settings. Disabling cookies may affect Website functionality. Because browser-based “Do Not Track” signals are not interpreted consistently, the Website may not respond to them. Where legally required, we will honor applicable privacy preference signals.
You may unsubscribe from promotional emails by using the link provided in the message or contacting us.
California Privacy Rights
California residents may request information about the personal information we maintain about them and may request correction or deletion, subject to applicable exceptions. Additional rights may apply if Rooted Serenity becomes subject to the California Consumer Privacy Act. To submit a request, contact us using the information below. We may need to verify your identity before completing it.
Data Security and Retention
We use reasonable safeguards intended to protect personal information. However, no online system is completely secure. We retain information only as long as reasonably necessary for the purposes described above or as required by law and professional recordkeeping obligations.
Children
The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website.
Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for their privacy practices, and you should review their policies separately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
Rooted Serenity Wellness Center
Website: www.rootedserenitywellness.com
Email: Kiley@rootedserenitywellness.com
Website: www.rootedserenitywellness.com
Email: Kiley@rootedserenitywellness.com
